The Decode Blog
Practical guides for fighting denied claims.
Claim Process
June 1, 2026
Home warranty claim denied? Do these 5 things in the first 48 hours
The first two days after a denial matter more than the next two months. Here's the order of operations.
Fine PrintMay 20, 2026
Why 'pre-existing condition' is the most abused home warranty exclusion
It's the industry's favorite reason to say no — and often the weakest when you read the actual contract.
Claim ProcessMay 5, 2026
The $5 trick that makes appeal letters work better: certified mail
Appeals get 'lost' all the time. Certified mail with return receipt ends that game.